Our cutting-edge Endpoint Detection and Response (EDR) and Antivirus (AV) solutions provide unparalleled protection against the latest cyber threats, ensuring your data remains secure.
We conduct weekly vulnerability scans to proactively identify and mitigate potential security risks, keeping our virtual assistants (VAs) operating in a secure environment.
Our robust patch management process includes monthly security updates and "out-of-band" patches, ensuring our systems are always fortified against emerging threats.
We perform annual penetration testing to rigorously assess and strengthen our defenses, ensuring our security measures are always top-notch
We adhere to the principle of least privilege, ensuring that every account is configured with only the minimum necessary permissions to perform their tasks, reducing the risk of unauthorized access.
Our robust multi-factor authentication (MFA) system adds an extra layer of security, requiring users to verify their identity through multiple methods, significantly enhancing access security.
We implement dynamic role-based permissions, assigning access based on user roles to ensure that only authorized personnel have access to sensitive information, streamlining access management and enhancing security.
Our VAs complete comprehensive cyber security awareness training upon hire and annually, ensuring they are always up to date on the latest security practices.
VAs participate in regular health screenings to maintain a healthy and secure workforce.
Our virtual assistants (VAs) undergo thorough background checks at the city, national, and neighborhood levels, ensuring that we hire only the most trustworthy individuals.
All computers are fortified with Bit-Locker encryption and managed via a sophisticated Mobile Device Management (MDM) system, ensuring your data is always secure.
Our remote wipe capabilities allow us to instantly erase data from any device, preventing unauthorized access in case of loss or theft.
We ensure that all agency communications are secure and encrypted, providing a safe environment for data exchange.
Our zero-trust implementation ensures that all devices are isolated within the network, which limits the spread of malicious activity. This approach continuously verifies and monitors each device to maintain the highest level of security. Our zero-trust implementation ensures that all devices are isolated within the network, which limits the spread of malicious activity. This approach continuously verifies and monitors each device to maintain the highest level of security.
We partner with top-tier providers to ensure the highest level of service and security.
Each site is equipped with enterprise-grade redundant network connections, ensuring uninterrupted service and connectivity.
Our facilities are equipped with on-site generators to provide reliable power backup, ensuring continuous operations even during power outages.
We maintain a device free environment and required all personal devices to be placed in a locker before entering the production floor.
All employees are required to show badges prior to entering our facilities
Around-the-clock guards ensure our premises remain secure.
Let’s start making your business grow in the best way possible with our premiere virtual assistants.
We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.
hello@coverdesk.com
(512) 879-3345
1139 W. Braker Lane Ste 202
Austin, Texas 78758
Copyright © 2024 | Cover Desk LLC.
Skip to content
