The leading insurance Virtual Assistant company organizations trust.
We've got you covered
At Cover Desk, we manage your repetitive tasks so you can concentrate on building strong client relationships. Let us handle the daily grind, allowing you to focus on what truly matters – your clients.
Staffing excellence tailored just for you
The insurance industry is constantly changing. In order to grow and thrive in a competitive world, innovation is key. Serving insurance agencies across North America, Cover Desk allows you to operate more efficiently with high-touch, client-facing virtual professionals.
Losing hours each week to essential but time-consuming administrative tasks can prevent you from focusing on your sales and core business. Cover Desk virtual assistants can handle these tasks, saving you significant time.
We help you find the best virtual assistants for your team. You are part of the process from the very beginning and have full control over who you hire.
Training courses lessen the challenge of on boarding your virtual assistants. Our foundation skills training gets your new team members up and running in just a few short weeks.
Cover Desk Cloud™ system gives you direct access to your virtual assistants during business hours and allows your VA to access agency systems.
Our Clients Speak for Us
Curious about how it works?
·
Your VA will follow your agency procedures; if
you currently assign tasks via email, you’re able to assign their tasks the
same way. If you utilize your management system to assign tasks to your
employees, you’re able to follow that same format with your VA. The VA works on
your line of business applications.
· Yes, as long as you are using a VOIP phone system, you’re able to provide your VA with an extension so they’re able to receive and/or make outbound calls using your agency number.
· Yes, we are an office-based VA company. We currently have four Cover Desk office locations.
· Yes, we certainly do. However, the training for your VA would come from your organization. Our training is insurance specific.
· Your remote workers would work your scheduled shift, and on your time zone.
· We receive around 10,000 applicants each month from various industries, colleges, word of mouth. We have established a very prominent reputation in the Philippines for treating our VAs well, we can be very selective.
· After an extensive criminal, legal and work history background check, we conduct a personal assessment. They are then enrolled in a 2-week insurance training, which acts not only to give them foundational knowledge, but also allows us to further vet them with quality of performance.
Watch out for our amazing team
Let’s start making your business grow in the best way possible with our premiere virtual assistants.
We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.
hello@coverdesk.com
(512) 879-3345
1139 W. Braker Lane Ste 202
Austin, Texas 78758
Copyright © 2024 | Cover Desk LLC.
