Where do you start?
Enjoy a seamless, hassle-free process that delivers exceptional value.
Staffing excellence tailored just for you
Unlock Growth and Efficiency with Innovative Virtual Solutions
You started your insurance agency to succeed and serve your community. As a hometown independent agency, you hold a unique place in both your community and the insurance industry. Yet, in today’s fast-paced world, it’s tougher for small businesses to stay competitive. You deserve access to the same powerful tools that larger brands use.
Cover Desk is built with your agency in mind, making your work easier and driving profitability. With our innovative solutions, you can enhance your operations without overextending your budget. Gain access to cutting-edge technology and a team of highly skilled virtual professionals, all designed to help you achieve the success you deserve. We keep you competitive, enabling your agency to grow and thrive with a bright future ahead.
Your VA will work on your line of business applications.
Yes, as long as you are using a VOIP phone system, you’re able to provide your VA with an extension so they’re able to receive and/or make outbound calls using your agency number.
Yes, we are an office-based VA company. We currently have four Cover Desk office locations.
Yes, we certainly do. However, the training for your VA would come from your organization. Our training is insurance specific.
Your Virtual Assistant will work during your agency office hours. Tasks can be assigned via email or your management system. Your Virtual Assistant will be setup similar to a domestic employee.
We receive around 10,000 applicants each month from various industries, colleges, word of mouth. We have established a very prominent reputation in the Philippines for treating our VAs well, we can be very selective.
After an extensive criminal, legal and work history background check, we conduct a personal assessment. They are then enrolled in a 2-week insurance training, which acts not only to give them foundational knowledge, but also allows us to further vet them with quality of performance.
We operate in a completely sterile environment, no printers, phones, pens or paper. We have all the output ports disabled and we do not house any of your data; everything is stored on your servers, within your system and on your cloud. We also maintain an ongoing cyber security training with all of our virtual assistants.
Curious about how it works?
Skip to content
