From Philippines and Mexico with Love!
At Cover Desk, our mission is focused on a single goal: helping independent insurance agencies grow, thrive, and innovate in the fast-paced world of the 21st century. We understand the unique challenges you face in balancing day-to-day operations with the demands of delivering exceptional client experiences and driving growth. That’s why we are dedicated to providing you with access to a team of highly educated and experienced virtual assistants located in the Philippines.
Our virtual assistants are trained to handle a wide range of administrative tasks, allowing your team to focus on what they do best—serving clients and expanding your business. By partnering with Cover Desk, you gain the flexibility and efficiency of additional support without the overhead costs of hiring full-time staff. We’re here to make your job easier and your agency more profitable, all while keeping your budget intact. At Cover Desk, we are committed to being a catalyst for your success, helping you navigate the future of insurance with confidence and ease.
How did we perfect our approach? We implemented the Cover Desk method even before Cover Desk existed. By optimizing our own independent insurance agency, we increased efficiency, boosted profitability, and delivered outstanding customer support. Now, we’re on a mission to help other agencies achieve the same success.
We understand that large brands have the advantage of more resources—they can hire more staff, outsource tasks, and continue expanding. Your agency deserves that same opportunity, but with the personalized, high-touch service your clients know and love. We’ve faced the same challenges, and we know how tough it can be to compete. That’s why we’re here: to level the playing field and empower your agency to thrive.
Unlock Growth and Efficiency with Innovative Virtual Solutions
Cover Desk virtual assistants are based in the Philippines, a country renowned for its highly educated and professional workforce. All of our virtual assistants are college-educated professionals, ready to support your agency with the expertise and dedication you need. Partnering with the thriving Philippines Business Process Outsourcing (BPO) industry, which has surpassed India as the world’s leading hub for call centers, Cover Desk offers unmatched quality and reliability. The BPO industry is now the largest contributor to the Philippines’ gross domestic product, with over 75% of its exports serving U.S.-based companies.
At Cover Desk, we have a diverse pool of highly qualified candidates, extensively trained and ready to work for you. Our workforce consists of driven, eager professionals who take immense pride in their work, eager to build a future for themselves, their families, and your agency.
We understand that onboarding and training new staff can be time-consuming, costly, and energy-intensive. That’s why we pride ourselves on providing virtual assistants who are not only highly skilled and qualified but also quick to learn and adapt to your unique processes. With experience working for top North American, Australian, and European companies like AT&T, Blue Cross Blue Shield, Citibank, United Healthcare, Verizon, and more, our virtual assistants bring two to four years of industry knowledge to your team.
Our candidates are fluent English speakers and educated professionals who work seamlessly during your office hours, regardless of the time difference, ensuring smooth communication and consistent support.
Once you select the team member(s) who best match your agency’s needs, we immediately begin a tailored training process to align them perfectly with your operations. While our virtual assistants come with a diverse range of skills, they are ready and eager to learn the specifics of your business. Every Cover Desk virtual professional becomes a customer-facing team member dedicated to working for your agency and driving your success.
What truly sets Cover Desk apart is our commitment to integrating seamlessly into your business, providing highly skilled virtual professionals who are not just employees but dedicated partners in achieving your agency’s goals. With Cover Desk, you gain a reliable extension of your team, fully aligned with your vision and mission, empowering your agency to grow, thrive, and succeed in an ever-evolving industry landscape.
Let’s start making your business grow in the best way possible with our premiere virtual assistants.
We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.
hello@coverdesk.com
(512) 879-3345
1139 W. Braker Lane Ste 202
Austin, Texas 78758
Copyright © 2024 | Cover Desk LLC.
