· Yes, as long as you are using a VOIP phone system, you’re able to provide your VA with an extension so they’re able to receive and/or make outbound calls using your agency number.
· Yes, we are an office-based VA company. We currently have four Cover Desk office locations.
· Yes, we certainly do. However, the training for your VA would come from your organization. Our training is insurance specific.
· We receive around 10,000 applicants each month from various industries, colleges, word of mouth. We have established a very prominent reputation in the Philippines for treating our VAs well, we can be very selective.
· After an extensive criminal, legal and work history background check, we conduct a personal assessment. They are then enrolled in a 2-week insurance training, which acts not only to give them foundational knowledge, but also allows us to further vet them with quality of performance.
Let’s start making your business grow in the best way possible with our premiere virtual assistants.
We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.
hello@coverdesk.com
(512) 879-3345
1139 W. Braker Lane Ste 202
Austin, Texas 78758
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