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Enjoy a seamless, hassle-free process that delivers exceptional value.
Staffing excellence tailored just for you
Unlock Growth and Efficiency with Innovative Virtual Solutions
You started your insurance agency to succeed and serve your community. As a hometown independent agency, you hold a unique place in both your community and the insurance industry. Yet, in today’s fast-paced world, it’s tougher for small businesses to stay competitive. You deserve access to the same powerful tools that larger brands use.
Cover Desk is built with your agency in mind, making your work easier and driving profitability. With our innovative solutions, you can enhance your operations without overextending your budget. Gain access to cutting-edge technology and a team of highly skilled virtual professionals, all designed to help you achieve the success you deserve. We keep you competitive, enabling your agency to grow and thrive with a bright future ahead.
· Yes, as long as you are using a VOIP phone system, you’re able to provide your VA with an extension so they’re able to receive and/or make outbound calls using your agency number.
· Yes, we are an office-based VA company. We currently have four Cover Desk office locations.
· Yes, we certainly do. However, the training for your VA would come from your organization. Our training is insurance specific.
· We receive around 10,000 applicants each month from various industries, colleges, word of mouth. We have established a very prominent reputation in the Philippines for treating our VAs well, we can be very selective.
· After an extensive criminal, legal and work history background check, we conduct a personal assessment. They are then enrolled in a 2-week insurance training, which acts not only to give them foundational knowledge, but also allows us to further vet them with quality of performance.
Curious about how it works?
Let’s start making your business grow in the best way possible with our premiere virtual assistants.
We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.
hello@coverdesk.com
(512) 879-3345
1139 W. Braker Lane Ste 202
Austin, Texas 78758
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